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Missied Connections
| Have you ever found yourself sprinting from one gate to another to try and make your connecting flight because you booked a tight connection? Or made it through the first leg of your flight only to find out your connecting flight was canceled, leaving you stranded at the airport? Sadly, I’ve been in both of these stressful situations, and I’ve learned a few things along the way. As soon as you know you will likely miss your connecting flight, it’s time to find a new one. This includes when you are still on your first flight. The flight crew may be able to assist you before you land, or you can reach out to the airline via its app’s live chat function. Before you reach out to the airline, take a look at alternate flight options so you have them at the ready when you speak to customer service. You should also have your current flight information handy. You can visit the customer service desk at the airport, but there are alternatives (that can likely be faster). In addition to live chat, some airlines have international customer service numbers or numbers exclusively for loyalty members that may have shorter wait times. Many airline lounges have agents that can help rebook you as well. This alone is reason enough to have a credit card that includes lounge access, like the Delta SkyMiles® Reserve American Express Card* or the Citi® / AAdvantage® Executive World Elite Mastercard®. In fact, some credit cards, like the Capital One Venture X Rewards Credit Card** and the Chase Sapphire Reserve®, include trip interruption insurance that can help you recoup costs associated with flight delays and cancellations. For more information, check out these additional stories: What happens if you miss your connecting flight?Flight canceled or delayed? Here’s what to do nextThe best cards for trip cancellation and interruption insurance — and what it actually coversDon't wait on hold: Here’s how to reach airline customer service quickly |